First Time Customer (Money Back) Guarantee
Here at Print With Ease and You Print Today, we know that it can be a little frightening to make that leap in ordering print products, which is why we take every effort to alleviate your worries so that you can focus on marketing your materials. With our amazing products, incomparable deals, user-friendly website, exceptional customer service team, and time-saving instant screen proof option, we know that you will be satisfied.
We offer a Money Back Satisfaction Guarantee to our first-time retail customers for orders with a subtotal up to $100. If you are not entirely satisfied with the finished printed product, you can send it back to us for a full refund of the printing cost only. Please make sure your first order does not exceed this amount; that way you will know exactly what quality to expect.
To initiate this guarantee the Customer must complete the form below on this page within 5 business days of order delivery acceptance to request a return authorization number, and one of our representatives will respond within 1-2 business days for assistance. Customer must then return 100% of the received product within 7 business days from the time when the return authorization number was issued.
(RUSH ORDERS AND CUSTOM DESIGN ORDERS ARE EXCLUDED)
NOTE: Due to the nature of our full-color printing (CMYK), we cannot print every color available. Because of this limitation we do not color match; however, we offer the print industry’s standard phrase of respectable color and will make every rational effort to print your product as close to the colors you have provided as possible.
Customer Responsibility: Customers are responsible for submitting print-ready files (resolution of 350 dpi, CMYK color mode, correct bleed, etc.). For print-ready files, please read the specifications in our “Preparing Files” tabs, located on the order pages of all products. YouPrintToday – Caddells VMS – Print With Ease prepress will make every attempt to correct errors of improper cutting, print quality, color, print shift, and printing delays to ensure that you are satisfied with your final product.
Complete this form within 5 days of delivery